Redpoint steps in to help traveling clients whose pet was in the emergency room

Posted on Posted in Redpoint Resolutions, travel tips

Scooter is recovering nicely

Cats have emergencies, too.

A cat sitter hired by traveling Redpoint clients called into report that their pet cat, Scooter, had to go to the emergency room, but she was unable to contact the travelers because of language barriers at the hotel. Scooter required an emergency intervention for a urinary tract blockage, and the pet sitter wanted to be sure the owners were aware.

Redpoint Operations contacted the clients’ travel guides in Havana, Cuba, to set up communications. The cat’s owners were made aware that Scooter was en route to the veterinary clinic.

Redpoint provided the clients with regular updates from the cat sitter about the intravenous fluids and other treatments the pet was receiving. Scooter has since made a full recovery.

Cavalry combines the best medevac insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Cavalry is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.