Cavalry reimburses $12K for canceled bike trip in Quebec due to back injury

Posted on Posted in Trip Cancelation

‘It’s good to work with companies that stand behind their commitments’

A Cavalry client, Bryan Putt, was gearing up for a luxury cycling tour of Quebec, when he experienced extreme lower back pain. His doctor instructed that he could not go on the cycling trip.

Aside from the lost chance to sample the famous cheeses, wines, covered bridges, chapels and antique stores of La Belle Province, Bryan and his wife lost about $12,000 in deposits, including thousands of dollars in suites in some of Quebec’s premier hotels.

As he and his wife were Cavalry Travel Insurance clients, he submitted a claim, and soon was awarded a check for the full trip cost.

“I’m in the customer service industry, and really appreciate when issues are handled efficiently and fairly,” Bryan wrote to Redpoint in an email. “It’s good to work with companies that stand behind their commitments to customers. I will be certain to share my positive experience with others!”

Cavalry combines the best medevac insurance with travel insurance benefits such as trip cancellation, trip interruption, lost baggage, primary medical expense coverages, and more. Cavalry is powered by Redpoint Resolutions, a medical and travel risk security company owned and operated by special operations veterans and physicians.

Redpoint covers almost 10 million people worldwide and has evacuated clients from all seven continents.